ISQA 511 (4)
Managerial Decision Making

We all make a lot of decisions every day. Some are quick, snap decisions, while others require significant research, analysis, and consideration of many options. The decision-making process can be enhanced to yield better decisions if the thinking around making the decision is intentional, purposeful, systems-aware, and analytical. In this course, students will describe categories of decisions and how decision-making frameworks apply to the various categories of decisions. Qualitative and quantitative methods for making decisions will be presented while considering the risk and benefit of decision options. Effective communication of decisions and their implementation and measurement will be presented and discussed. Participants will practice data acquisition, analysis, and decision models with case data and workplace scenarios.