MGT 511 (3)
In this course, students will gain a hands‐on understanding of quality and process improvement methodologies that are relevant to healthcare and will apply that understanding to quality/process/performance improvement projects in their workplaces. Quality is defined as care that is safe, effective, efficient, patient centered, timely, and equitable. By the end of this course, students will be able to apply the Model for Improvement in their work places and to execute a quality improvement project. This will be accomplished by action learning projects that the students will conduct in their own work places.